General Student Services

STUDENT RECORDS CONTACT INFORMATION:
Office of Student Records
P.O. Box 667517
Houston, Texas 77266-7517
PHONE: 713 718-8500
FAX: 713 718-2111

CHANGE OF ADDRESS / NAME:
Forms are available at each campus for students who need to change their name and or address. NOTE: If your address change results in a new residency status, you must file a petition for residency change (with documentation) before you qualify for the new residency rate.

CLASS CATALOG:
View HCC Catalog. Printed copies are available for $3.00 at any HCC Bookstore. There is a $5.00 charge to have a catalog mailed. Requests for mailing should include a check or money order and be sent to:
Office of Student Records,
PO Box 667517,
Houston, Texas 77266-7517.

CLASS SCHEDULE:
View HCC Schedule. Printed copies are available for $1.00 at any HCC Bookstore. There is a $ 5.00 charge to have a schedule mailed. Requests for mailing should include a check or money order and be sent to the following address:
Office of Student Records
PO Box 667517,
Houston, Texas 77266-7517.

CLEP/AP/DEPARTMENT EXAMS:
Official scores must be sent to the Office of Student Records from the testing agency. Scores are posted to the HCC record after completion of 6 hours at HCC. Department exams are arranged through the instructional department and follow the same rules above. Information is available at the testing office at each college.

ENROLLMENT VERIFICATION:
Students needing enrollment certifications for insurance, loan deferments, etc. may request a form to be completed any HCC center or at the Administration Building at 3100 Main. Requests made at 3100 Main may be picked up twenty-four hours after the request is received.

EXTERNAL CREDIT/ADVANCED STANDING:
Student should petition for credit at the instructional department at the college. Credit will not be awarded until the student completes 12 hours at HCC and is not posted to the HCC record until the student applies for graduation.

GRADES:
Grades are available via the Internet within one week after the last final exam. Exact dates are published in the class schedule. View Grades.

GRADUATION:
Diplomas for students who file for graduation by the deadline: Fall = October 15, Spring = February 15, Summer = June 15 will receive their diplomas within one month after the end of their completion term. Students should visit with a counselor at the HCC location where their degree plan was filed to apply for graduation. Duplicates or replacements may be requested for fifteen dollars ($15).

REGISTRATION:
Once a student has completed admission process, registration can be completed on-line or at the published HCC sites during the registration period.

REVIEW STUDENT RECORDS:
Students wishing to review their records may do so by completing a written request at the Office of Student Records at 3100 Main during regular office hours.

TRANSCRIPTS:
Official transcripts may be ordered via the web, by telephone, by mail or in person. Official transcripts cost $7.00 per copy if ordered via the web, $5.00 per copy if ordered by mail or in person and $12.00 for phone orders. Transcripts ordered via the web or telephone are generally mailed within 1 to 3 business days from the day the order is received while transcripts ordered by mail are usually sent within 5 to 7 business days following receipt of the order.

Transcripts will not be released until all holds at the institution have been cleared.

To order over the web (available 24 hours - 7 days a week)
Houston Community College has chosen the services of Credentials Inc. in order to provide a web-based transcript service. Credentials Inc. has implemented Transcript Plus® as a secure means of ordering transcripts faster and easier than in the past. To order over the Internet, go to www.degreecheck.com. Cost is $7.00 per transcript. A faxed signature is required before your order can be processed.

To order over the telephone (available 7:00 am to 7:00 pm CST M-Th, Fridays 7:00 am to 5:00pm CST)
To place an order by telephone, call 1-800-646-1858. Cost is $7.00 per transcript plus an operator assisted handling fee of $5.00 per call.

To check the status of an Order (available 24 hours - 7 days a week)
Both the Internet and telephone options provide for the opportunity to check the status of your order. Click here to check status. You will need to know your order number and social security number or Student ID in order to retrieve your information.

To order by mail
Complete a transcript order form or provide a letter including the following information: Student name, assigned student number or social security number, birth date, area code and phone number, current address, email address (if available), approximate last date of attendance, quantity and name and address where transcripts are to be sent. Cost is $5.00 per transcript. Turnaround time is 5-7 business days once the order has been received.

To order in person
To order in person, go to the Registration Office at any HCC campus or the Registrar’s Office at the Administration Building at 3100 Main. Cost is $5.00 per transcript.

To pick up in person
You may order and pick up a copy of your official transcript at any of the following locations. Cost is $5.00 per transcript. Transcripts are released only to the person named on the HCC record and valid identification is required. If you are picking up a transcript for someone else, you must have a signed release from the student and valid identification available at time of request.

TRANSFER CREDIT:
The official transcripts from other colleges are maintained in the Office of Student Records. Copies are released only to counselors for advising purposes. Credit is awarded and posted to the HCC record only after a student files for graduation.